About This Hotel
The Black Swan Hotel in Kelso offers a delightful blend of modern comfort and historic charm. Each room features contemporary furnishings, ensuring a pleasant stay. Guests often rave about the warm hospitality and attentive service. With a rating of 4.3 out of 5 from 157 reviews, the hotel is a popular choice for travelers. Located just a short walk from the town center, you'll find local shops and attractions nearby. The on-site restaurant serves delicious meals made from locally sourced ingredients, enhancing your experience in this picturesque Scottish town.
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Contact Information
Frequently Asked Questions
Where exactly is Black Swan Hotel located?
The Black Swan Hotel is centrally located in the historic market town of Kelso, Scottish Borders, Great Britain. You'll find us prominently situated on Bowmont Street, just a stone's throw from the bustling Kelso Square, making it incredibly convenient for accessing local attractions, shops, and dining options within the town.
What makes Black Swan Hotel a good choice for travelers?
The Black Swan Hotel is an excellent choice for travelers seeking a blend of traditional charm, modern comfort, and genuine Scottish hospitality. Its prime central location in Kelso offers unparalleled access to local sights, while the hotel itself provides comfortable, well-appointed rooms and a welcoming atmosphere. Guests frequently praise our friendly staff, delicious food served in our restaurant, and the inviting bar, making it an ideal base for exploring the rich history and natural beauty of the Scottish Borders.
What are the check-in and check-out times at Black Swan Hotel?
Standard check-in time at the Black Swan Hotel is from 3:00 PM, and check-out is by 11:00 AM. We understand that travel plans can sometimes be unpredictable, so if you require an early check-in or late check-out, please contact our reception team in advance, and we will do our best to accommodate your request based on availability.
Is parking available at Black Swan Hotel?
Yes, the Black Swan Hotel offers limited on-site parking for guests, available on a first-come, first-served basis. Additionally, there are several convenient and ample free public parking options very close to the hotel, including in Kelso Square and nearby streets, ensuring guests can easily park their vehicles during their stay.
What amenities and facilities does Black Swan Hotel offer?
The Black Swan Hotel provides a range of amenities and facilities to ensure a comfortable stay. These include a traditional restaurant serving delicious meals, a welcoming bar perfect for relaxing with a drink, complimentary Wi-Fi access throughout the property, and comfortable en-suite rooms equipped with flat-screen TVs and tea/coffee making facilities. We also offer a cozy lounge area for guests to unwind.
Is Black Swan Hotel suitable for families with children?
Yes, the Black Swan Hotel is suitable for families with children. We welcome guests of all ages and can often accommodate families in larger rooms or provide additional bedding upon request. Our central location in Kelso also means families are within easy reach of local parks, attractions like Floors Castle, and various child-friendly activities in the Scottish Borders.
How far is Black Swan Hotel from the nearest airport?
The nearest major international airports to the Black Swan Hotel in Kelso are Edinburgh Airport (EDI) and Newcastle International Airport (NCL). Edinburgh Airport is approximately 50 miles north, typically a 1 hour and 15-minute drive. Newcastle Airport is about 60 miles south, also roughly a 1 hour and 15-minute drive, depending on traffic. Taxis and car hire services are readily available from both airports.
What is the cancellation policy at Black Swan Hotel?
Our standard cancellation policy typically allows for free cancellation up to 24 or 48 hours before your scheduled check-in time, depending on the booking channel and rate plan chosen. Cancellations made after this period, or no-shows, may incur a charge equivalent to the first night's stay. We always recommend reviewing the specific cancellation terms detailed in your booking confirmation or contacting the hotel directly for clarification.
