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Amazon Taught Us We Can Have Anything in a Few Hours. Coronavirus Is Changing That

Amazon has grown to dominate ecommerce in part by whittling its delivery windows down to unprecedented timeframes. As a result, 150 million Prime members have extraordinarily high expectations not only for what they can order, but how quickly it will arrive. Ecommerce intelligence firm Marketplace Pulse estimates that Amazon typically saw more than 10 million… Read More

Jeff Bezos Tells Employees—and the World—He’s Wholly Focused on COVID-19

On Saturday, Amazon CEO Jeff Bezos posted a letter to employees, calling the coronavirus pandemic “a time of great stress and uncertainty,” but noting Amazon’s efforts to bring food and supplies to consumers with limited shopping options has never been more critical. In the post, Bezos said Amazon has responded with changes to logistics, transportation,… Read More

Amazon Employees Say Company Should Do More to Protect Them

After Amazon confirmed an employee at a fulfillment center in New York City is the first hourly employee to test positive for coronavirus, warehouse workers say the ecommerce giant is not doing enough to protect them as they risk their health to fulfill online orders. In an interview earlier this week with Adweek, Monica Moody,… Read More

Coronavirus Exposes Additional Flaws in Amazon Marketplace

The coronavirus outbreak has created a run on certain supplies, and with demand comes opportunists. Over the weekend, The New York Times published an account of one Amazon seller’s 18,000-bottle stockpile of hand sanitizer, which he was selling for as much as $70 apiece until the platform yanked his listings, the latest example of morally… Read More

Amazon to Hire 100,000 Temporary Workers to Deal With Increased Demand

In response to “significant increase in demand” and “unprecedented” labor needs, Amazon said it plans to hire 100,000 full- and part-time positions in its fulfillment centers and delivery network. In a blog post, Amazon said the new positions will help “meet the surge in demand from people relying on Amazon’s service during this stressful time,… Read More

Cashierless Retail Is Coming to New York Area Airports

Busy travelers rushing to their gates in Terminal C at Newark Liberty International Airport will soon have one less thing to worry about: waiting in line for drinks, snacks and reading material at Cibo Express Gourmet Market. That’s because that particular location will officially be cashierless starting March 16. The news comes just days after… Read More

We’ve Been Hearing About Drone Delivery for Years. So Where Are All Those Drones?

It was nearly four years ago when 7-Eleven announced it completed the first autonomous drone delivery in the U.S. A few months later, Amazon’s Prime Air completed its first drone delivery in England. And while Amazon executive Jeff Wilke said he expected drone deliveries in the U.S. “within months” of June 2019, we’re still not… Read More

Amazon Wants Other Retailers to Go Cashierless With Its Just Walk Out Technology

Amazon has started pitching what it’s calling Just Walk Out technology that powers Amazon Go stores to other retailers and, per a spokesperson, has “several signed deals” already. The premise of “fast and convenient checkout experiences” remains the same. However, instead of using an app to enter as customers do at Amazon Go, shoppers at… Read More

Jim Hawker of Threepipe: how to win on Amazon in 2020

Jim Hawker of Threepipe: how to win on Amazon in 2020

It seems odd to draw attention to the fact that for a long time now, Amazon has been overlooked in favour of the likes of Facebook and Google as a key media investment channel. However, that is changing fast as Amazon ecommerce continues to dominate and disrupt so many categories and brands are under increasing […] Read More

How Brands Are Battling Knockoffs on Amazon

If you’re a skincare brand, you’ve probably put a lot of thought into how your products smell and feel. So reading reviews on Amazon.com that say one of your creams reminded the consumer of “month-old milk” or that “it literally feels (and smells!) like rubbing your face with ham grease” is bound to be distressing…. Read More

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